FAQ​

​Questions about the app

Questions about the chip

Questions about the software

​FAQ

Do my employees have to register anything to inform the system, that they have taken or borrowed plant or equipment?

-No, it is a fully automatic system, which allows their smartphone or tablet to do it for them. All your employees have to do is their job.

Does the Nanolink-chip contain a GPS tracker?

-No, it contains a radio signal transmitter, which communicates with smartphones and tablets with the Nanolink application.

How many years does the battery last?

-4 years

​How does it work?

-The Nanolink chip communicates with smartphones and tablets via a radio signal. When your device registers a signal, it will broadcast a GPS location towards our server, which allows both associates, leaders and everybody else in the company to see the location of the equipment.

Is it useful to prevent thefts?

-No, if somebody really wants to steal your assets, then can remove the Nanolink-chip. Unfortunately neither police nor insurance companies currently utilise the Nanolink system.

Is it possible to use the software for tool registration without attaching a Nanolink-chip?

-Yes, you can create as many assets as you want. You can even use the service module, which is very common for periodical inspections. We provide an option for QR stickers. Please contact us.

Can I use my tablet instead of my smartphone?

-Yes, as long as it contains GPS and a Bluetooth 4.0 unit built in and internet connection. The operating system has to be iOS or Android.

Is it possible to use a PC instead of a tablet or smartphone?

-No

Is it operational on all smartphone and tablets?

-No, the application is compatible with iOS and Android. Requirements are as follows-
For iOS users; minimum 9.01
For Android users; minimum Kitkat 4.4.2

Is it possible to create assets directly from my application?

-No, you will have to log in to the website, which is possible from; PC, tablets and smartphones.

Is it useful as a fleet management system?

-No, not yet. If you want to track the position of moving vehicles, you have to buy a fleet management system instead.

It is useful as an indoor positioning system? (IPS)

-No, not yet. At present it is not possible for the Nanolink system to undertake that, because it uses use cellular devices to broadcast the GPS locations towards our server. It is currently being developed, but at present, there is no final release date.

about Nanolink​

NanoLink Group Ltd.

CVR/VAT no.: ​DK29167001

Address

27 Croydon Road, Penge

​SE20 7TJ London

Find us on the map »

contact

​Telephone:(+44) 07305274940

Email: support@nanolink.com